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Introducing Recognition Works 2026 →

Employee Recognition Center of Excellence for HR Teams

Center of Excellence

Bucketlist's HR Center of Excellence (HR CoE) for employee recognition brings together dedicated recognition specialists, a proven ROI methodology, and strategic hands-on support at every stage, telling you exactly what your program needs and why, so it doesn't just launch, it delivers.

The ROI of Bucketlist

40%
Reduction in voluntary turnover
2x
Higher employee engagement
25%
Average increase in productivity

How Bucketlist’s HR Center of Excellence Turns Strategy into Results

Bucketlist's Center of Excellence for employee recognition delivers expert guidance on program design, rollout, governance, and ROI measurement — ensuring your recognition program drives real impact across your organization.

Program Strategy & Design for Employee Recognition

Every organization is at a different stage in its recognition journey. Our experts get to know your business — the behaviors you want to drive and the outcomes your leadership is accountable for — then build a program designed specifically for you.

Together, we’ll build: 

  • A recognition goal framework built around your business
  • Award structures tailored to your organization
  • Values alignment built into the program
  • A budget framework that works for your business

Launch & Adoption: Driving Recognition From Day One

Getting your people to show up for recognition takes more than a launch email. Our team works alongside yours — from strategy and rollout planning to being there on day one — to make sure adoption actually happens.

Together, we’ll build: 

  • A rollout plan built around your organization's timeline and culture
  • Change management support from people who've done it before
  • Communications templates ready to use
  • Manager and admin training for confident adoption

Ongoing Optimization That Keeps Your Recognition Program Growing

Recognition should evolve with the business. We stay close to your program after launch, using reviews, usage patterns, and business context to refine what is working, improve adoption, and keep the program aligned to changing priorities.

Together, we’ll deliver:

  • Regular program health reviews tied to your business goals
  • Usage and participation analysis by team, region, or department
  • Ongoing recommendations based on real behavioral data
  • Program adjustments that keep recognition meaningful as your org evolves

Employee Recognition ROI Measurement & Reporting

We help you build a repeatable way to baseline, track, and report the impact of your recognition program. That includes the metrics leadership expects, the behaviors your business wants to reinforce, and reporting that helps champions make the case internally.

Together, we’ll own:

  • A clear baseline that anchors your program from day one
  • Impact tracking tied to the behaviors your business cares about
  • Executive-ready reporting your leadership team can stand behind
  • Benchmark comparisons that put your program in context

The Experts You’ll Work With

Bucketlist's Employee Recognition Center of Excellence brings together specialists with decades of experience in building, launching, and optimizing recognition programs that deliver real results.

Jacquline McMahon

VP of Customer Success

Rodrigo Ortega

Manager, Customer Success

Jessica Hessels

Manager, Customer Onboarding

Sara Patel

Manager, Customer Support

Marlisa Madden

Senior Customer Success Manager

Juliette Laurent

Customer Onboarding Manager

Jenna Lavassani

Customer Success Manager

Erin Mei

Customer Success Manager

Farheen Minhas

Customer Success Manager

Fay Shire

Customer Support Specialist

Sean MacLeay

Technical Support Specialist in Customer Success

Kenzie Conrad

Customer Support Specialist

The Bucketlist ROI System

Recognition is an investment in your people, and the most successful programs have a measurable impact. The Bucketlist ROI System brings a clear, repeatable methodology so you always know what’s working and why.

How Recognition Influences Employee Retention

We help you define retention objectives from the start, track the indicators that matter, and build a clear picture of how recognition is influencing your people's decision to stay.

Recognition Analytics for Employee Engagement

From setting your engagement baseline to analyzing trends over time, we help you understand exactly how recognition is shifting the way your people show up every day.

Connecting Recognition to Productivity Results

We connect recognition activity to performance outcomes at the team and organizational level, giving you a measurable link between appreciation and the results your business depends on.

Measuring the Culture Impact of Recognition

We help you track the cultural indicators that are hardest to quantify (belonging, connection, and day-to-day well-being), and benchmark them against what great looks like in your industry.

Trusted by Teams Building Employee Recognition that Lasts

See how organizations partner with Bucketlist to launch, grow, and prove the impact of their programs.

“What stands out about Bucketlist is that it’s so easy to use—not only at the employee level, but also on the enterprise level. Bucketlist was with us every step of the way—from setup to frontline support to communications with senior leaders. They made the process easy.”

Mick Vujano

Chief Executive Officer | Clear View Healthcare Management

“[Bucketlist] supported us every step of the way. It ended up being the smoothest rollout we’ve ever had.”

Brian Isham

Assistant Vice President of Employee Experience | Credit Union of America

"Partnering with Bucketlist was the right decision. We built a comprehensive recognition program that employees understand and value. To move from the 16th percentile to the 96th in engagement—that says it all."

Jody Martin

Marketing and Communications Team Leader at EBCH

Even though Bucketlist is the platform, it feels very much like Lakewood, like our organization shines through it. It’s a part of our DNA.

Jenna Reycraft

Training & Development Coordinator

Enterprise-Ready by Design

Designed to fit the way enterprise organizations buy, secure, and scale employee recognition.

Enterprise Ecosystem & Integrations

Bucketlist connects to your HR system of record to keep employee data clean and recognition embedded in the tools you already use.

Security & Trust

Your data is protected. We follow industry standards and privacy practices to support enterprise compliance requirements.

SOC 2, GDPR, HIPAA, SSO/SAML, audit logs, and encryption, everything your security team needs to build with confidence.

Procurement Shortcuts

Bucketlist is available on AWS Marketplace and Azure Marketplace, so procurement teams can purchase through existing cloud budgets.

Frequently Asked Questions

What is an HR CoE model?

The HR Center of Excellence (HR CoE) model is a structure where specialized HR teams provide strategy, governance, and expertise for key initiatives like employee recognition, engagement, and performance management.

How does an HR Center of Excellence improve recognition programs?

An HR Center of Excellence for employee recognition improves program consistency, governance, adoption, and ROI by applying best practices, analytics, and structured frameworks across the organization.

What does a Center of Excellence do in HR?

A Center of Excellence in HR brings expert guidance, proven frameworks, and consistent processes to a key people program. In employee recognition, it helps organizations design, launch, and improve a program with confidence.

What does an Employee Recognition Center of Excellence Include?

An Employee Recognition CoE includes support for program strategy, launch, adoption, governance, optimization, and ROI measurement. It gives HR teams a clear, structured way to build and scale recognition.

How do you measure employee recognition ROI in an organization?

Employee recognition ROI is measured by defining the outcomes you want to influence, then tracking the metrics and behaviors tied to those goals over time. That can include retention, engagement, productivity, culture, and business-specific outcomes.

What should governance look like for a recognition program?

Recognition program governance should include clear goals, recognition criteria, budget guardrails, role clarity, reporting cadences, and regular reviews. It keeps the program consistent, effective, and aligned to business priorities.

How long does it take to launch a recognition program?

Launch timing depends on the size and complexity of the organization. Most programs require strategy, stakeholder alignment, rollout planning, communications, and training to support adoption from day one.

What metrics should HR track for recognition success?

HR should track participation, adoption, recognition activity, consistency across teams, and the business outcomes the program is designed to influence. The best programs measure both program health and organizational impact.

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