Knowing the value of recognizing and rewarding employees, Home Instead was originally using a different solution. Unfortunately it was a not-so-ideal experience, particularly with customer service, when is when Chris found Bucketlist which had everything he was looking for.
“We wanted a system that was as simple to use as possible,” said Chris.
They were also looking for a platform that:
- Integrated with other programs (i.e. Microsoft Outlook),
- Had different technology types, such as a website and a mobile app,
- Customizable features,
- Ease of use from an administrative standpoint, and
- Exceptional support and customer service.
Having used a reward and recognition platform before, the Bucketlist launch was quick and seamless. Home Instead provided training to all offices ahead of time, and created 1-sheets for new hires.