The Power of a Recognition Tool: The Impact on Social Relationships, Reducing Work-Related Stress and Burnout

In the dynamic landscape of modern workplaces, where employee productivity and engagement are top priorities, one often overlooked factor is the profound influence of employee recognition as a valuable recognition tool for reducing stress and preventing burnout. Employee recognition is more than just a feel-good practice; it is a cornerstone of building a psychologically healthy workplace (Grawitch et al., 2006). While it is well-established that recognition enhances productivity and engagement (Boyle, 1996; Presslee et al., 2023), this blog post will delve into the lesser-explored terrain of how employee recognition can effectively alleviate stress and burnout while fostering vital social relationships.

Recognition: A Stress-Reduction Tool

Research has consistently shown that recognition and rewards are closely linked to reduced stress levels among employees. A study by Gelsema and colleagues (2005) highlighted that appreciation and bonuses correlate with fewer instances of psychological distress and can be seen as a highly effective recognition tool for organizations to leverage. Similarly, AbuAlRub and Al-Zaru (2008) revealed that various forms of recognition effectively reduce job-related stress. Whether it's recognizing performance that meets expected standards or rewarding exceptional achievements, these acts of acknowledgment combine to create a powerful recognition tool that is associated with lower job stress levels. To that end, recognition extends its protective influence by moderating the relationship between job stress and turnover intentions.

Moreover, Macky and Boxall (2008) found a negative correlation between recognition and emotional exhaustion. This suggests that when employees receive recognition, they are less likely to experience emotional burnout, highlighting the power of acknowledgment in preserving mental well-being.

The Role of Recognition Models

Understanding how recognition reduces employee stress and burnout involves examining relevant models. One such model is the Job Demands-Control-Support (JDCS) model (Johnson & Hall, 1988; Karasek & Theorell, 1990). According to this model, job demands, such as a heavy workload, contribute to employee stress. However, perceptions of control and support act as psychological buffers against work-related stress. When employees receive recognition, they often feel more in control and supported in their roles. Consequently, this enhanced sense of control and support enables them to better cope with stress, resulting in reduced stress levels and a lower likelihood of burnout.

Another influential model in explaining the effect of employee recognition is the Effort-Reward Imbalance (ERI) model (Siegrist, 1996). This model proposes that employees evaluate the effort they invest in their work relative to the rewards they receive in return. Rewards encompass not only monetary compensation but also esteem and career opportunities, making them a powerful recognition tool. Recognition is explicitly included as a reward within the ERI framework (Kivimäki et al., 2007). According to this model, an imbalance between effort and rewards leads to stress-related outcomes. Over 40 scientific articles support the ERI model, indicating that jobs demanding significant effort with little appreciation typically result in negative outcomes (van Vegchel et al., 2005). Thus, recognition becomes a crucial component in restoring balance and reducing stress within the workplace.

The Power of Gratitude: A Recognition Tool

Beyond these models, gratitude plays a pivotal role in understanding how recognition acts as a gratitude-centered recognition tool that reduces stress and burnout. Gratitude, the feeling of appreciation, has been linked to both psychological and physiological well-being (Woods et al., 2010; Woods et al., 2008). Several potential mechanisms can explain this relationship, one of which is positive affect. When employees receive recognition for their contributions, it fosters positive social bonds within the workplace. Genuine recognition for good work strengthens the relationship between the provider and receiver of recognition (Algoe, 2012). This strengthened bond not only enhances job satisfaction but also contributes to a more cohesive work environment.

Employee Recognition: A Tool for Workplace Well-being

Employee recognition is a multifaceted recognition tool that extends well beyond its primary function of acknowledging good work. It is a critical driver of employee well-being, playing a significant role in reducing job stress and preventing burnout. As research indicates, recognition is not merely a gesture; it is a strategic intervention that aligns with recognized models of stress reduction and reward balance. Moreover, it fosters gratitude and positive social bonds within the workplace, promoting a healthier and more engaged workforce.

In a world where employee mental health and job satisfaction are paramount, organizations that prioritize recognition are well-positioned to not only boost productivity and engagement but also create a nurturing and supportive environment where stress and burnout are kept at bay. Remember, employee recognition is not an optional luxury but an essential investment in the well-being of your workforce and the overall success of your organization.

References

AbuAlRub, R. F., & Al-Zaru, I. M. (2008). Job stress, recognition, job performance, and intention to stay at work among Jordanian hospital nurses. Journal of nursing Management, 16, 227-236.

Algoe, S. B. (2012). Find, remind, and bind: The functions of gratitude in everyday relationships. Social and Personality Psychology Compass, 6(6), 455–469.

Boyle, D. C. (1996). Divining the secrets of a successful employee recognition system. Security Management, 40(7), 21-23.

Gelsema, T. I., van der Doef, M., Maes, S., Akerboom, S., & Verhoeven, C. (2005). Job stress in nursing profession: The influence of organizational and environmental conditions and job characteristics. International Journal of Stress Management, 12, 222-240.

Grawitch, M. J., Gottschalk, M., & Munz, D. C. (2006). The path to a healthy workplace: A critical review linking healthy workplace practices, employee well-being, and organizational improvements. Consulting Psychology Journal: Practice and Research, 58, 129-147.

Grawitch, M. J., Trares, S., & Kohler, J. M. (2007). Healthy workplace practices and employee outcomes. International Journal of Stress Management, 14(3), 275-293.

Johnson, J. V., & Hall, E. M. (1988). Job strain, work place social support, and cardiovascular disease: A cross-sectional study of a random sample of the Swedish working population. American Journal of Public Health, 78, 1336–1342.

Karasek, R. A., & Theorell, T. (1990). Healthy work: stress, productivity, and the reconstruction of working life. New York: Basic Books.

Kivimäki, M., Vahtera, J., Elovainio, M., Virtanen, M., & Siegrist, J. (2007). Effort-reward imbalance, procedural injustice and relational injustice as psychosocial predictors of health: Complementary or redundant models? Journal of Occupational and Environmental Medicine, 10, 659–665.

Macky, K. & Boxall, P. (2008). High-involvement work processes, work intensification and employee well-being: A study of New Zealand worker experiences. Asia Pacific Journal of Human Resources, 46, 38-54.

Presslee, A., Richins, G., Saiy, S., & Webb, A. (2023). Small sample field study: The effect of team-based recognition on employee engagement and effort. Management Accounting Research, 59. Retrieved from: https://doi.org/10.1016/j.mar.2022.100829

Siegrist, J. (1996). Adverse health effects of high effort-low reward conditions. Journal of Occupational Health Psychology, 1, 27–41.

van Vegchel, N., de Jonge, J., Bosma, H., & Schaufeli, W. (2005). Reviewing the effort-reward imbalance model: Drawing up the balance of 45 empirical studies. Social Science & Medicine, 60, 1117–1131.

Wood, A. M., Froh, J. J., & Geraghty, A. W. A. (2010). Gratitude and well-being: A review and theoretical integration. Clinical Psychology Review, 30(7), 890–905.

Wood, A. M., Maltby, J., Gillett, R., Linley, P. A., & Joseph, S. (2008). The role of gratitude in the development of social support, stress, and depression: Two longitudinal studies. Journal of Research in Personality, 42(4), 854–871.